
Phase 3: Implementation
Now for the tough bit – making it happen as defined in the Charter. Once into the implementing phase - normally the bulk of any project - variances, workload, conflict and interactions can make the picture very complex. The key to success is keeping in control and on-track with the plan. A number of fundamental issues need managing, to achieve this:
As well of the disciplines of checking adherence to the plan, many of the issues faced in this phase involve conflict resolution and problem solving - keeping your head whilst other may lose theirs. It calls upon a combination of skills and behaviours, such as organisation, empathy, assertiveness and a “can do” attitude. Though some of these personal traits may be learned and improved with experience, there is no excuse for missing one key element to successful implementation… having a robust Plan.